Discovery Academy Policies 

Refunds 

The USF Discovery Academy is committed to serving the highest number of campers possible. For this reason, 15% of the tuition cost will be held as a non-refundable deposit to reserve your camper’s spot. There is no additional penalty for cancellation up to 24 hours before the start of camp. Within 24 hours, there is no refund. 

No-shows will be charged for the full tuition cost. There are no refunds for absenteeism- we ask students to be present throughout the entirety of the program they are participating in. Please do not schedule other activities during the program time. There is no refund for behavior-related problems. We will not offer refunds for camps canceled due to inclement weather. Cancellations due to an illness within the 24-hour period will be dealt with on a case-by-case basis. Please contact USF Discovery Academy via email or phone when requesting a refund.

Absences

• Our staff take daily attendance. Please notify us if your student will be absent or arriving late.
• There are no refunds for days or weeks that students cannot attend. Substitutions — having another individual attend in your student’s place — are prohibited.

Code of Conduct

Behavior Guidelines

• Campers shall be responsible for their words and actions.
• Campers shall be respectful of others.
• Campers shall follow directions from staff members and volunteers.
• Campers shall not be distracted by, or cause disruptions with, electronic devices such as cell phones, cameras, music players, or handheld games. 

Prohibited Behavior

• Endangering the health and safety of themselves, other campers, and/or staff or volunteers.
• Bullying or acts of aggression or violence.
• Inappropriate physical contact.
• Possession of weapons – any object that may cause harm to another or place another person in fear of his/her safety may be considered a weapon.
• Using profanity or inappropriate language or displaying clothing or other personal items with offensive content.
• Possession or use of illegal substances, tobacco, or alcohol.
• Stealing, damaging, or failing to care for University or personal property.
• Continual disruption of the program.
• Refusal to follow the behavior guidelines.

Consequences for Violations

• Staff/volunteers will redirect the camper to a more appropriate behavior.
• The camper will be reminded of the behavior guidelines.
• If the problem is related to using an electronic device, staff will confiscate the device until the end of the camp day.
• If the behavior persists, staff will call the parent/guardian to discuss the problem.
• The staff will document the situation. The written documents will include what the behavior problem is, what provoked the problem, and the corrective action taken.
• If the problem persists to the point where a second phone call becomes necessary, the Camp Director may find it necessary to have the camper picked up early from camp.
• If a camper’s behavior at any time threatens the immediate safety of him/her, other campers, staff, or volunteers, the parent/guardian will be notified and expected to pick up the camper immediately. Camp staff may notify the police or call for emergency services. 

Waitlist Policy

• If a program is full, you can add your student to the waitlist during registration. 
• If your student is on the waitlist and a space becomes available, you’ll get an email from camps@sf.edu. (To ensure that you receive waitlist emails, we recommend that you add this address to your Safe Senders List.) You’ll have 48 hours to let us know if you’d like the space. If we don’t hear back from you, we’ll offer the space to the next student.

Accommodations, Medical Conditions & Disabilities

• To help ensure that your student has a positive experience, please share information about any special needs that staff should know about at the time of registration. If it would be helpful, staff are available to meet with a parent or guardian to discuss special needs before the start of the program.
• Do not send your child to camp with any medication. All medication MUST be reported on your child’s registration, and given to the camp coordinator at the beginning of camp. Campers MUST be able to administer their medication on their own. 
• Requests for disability accommodations should be made before enrolling a student. For information on requesting disability accommodations, contact us at camp@sf.edu